Many farmers prefer not to go to service centers, but to repair combines and tractors on their own. Despite the fact that many repeated breakdowns and failures of expensive equipment could have been avoided, most farms, for one reason or another, stubbornly ignore dealer services. Can any intelligent machine operator really fix an imported car without any problems? After all, service repairs are not available in all regions.

One of the biggest problems lies in the fact that the repair of equipment is carried out directly on the farms, and not at service stations.

Unfortunately, not all companies can boast of a sufficient number of service centers.

Far from all manufacturers of equipment strive to develop their own network of service centers.

However, there is another important reason why most agricultural companies prefer to deal with minor breakdowns on their own. This is the high cost of repairs.

The service scheme for agricultural machinery is quite simple. After purchasing a new car, warranty service is issued. As a rule, a year of warranty is provided for new equipment. After the expiration of the warranty period, farmers can continue to be serviced at service centers. If this happens, the equipment is operated until overhaul (this is about 5-6 years), after which the client decides to either leave the car or buy a new one instead of the old one, for example, according to the trade-in scheme.

As for the post-warranty service, the majority of farmers are in no hurry to use it for the same reason that the repair is expensive.

According to the agrarians, the situation is desperate. After all, even if the dealership is located within walking distance from the farm, the quality of service, as a rule, leaves much to be desired. Basically, the claims are related to delays in the repair of equipment. Typically, serious problems arise during periods of maximum utilization of machines. And at these moments, when every minute counts, it turns out that the service center lacks the necessary spare parts, and their delivery will take at least a week.

And yet, in recent years, many service centers have changed for the better.

Indeed, even despite the fact that both equipment manufacturers and dealers have begun to actively acquire their own warehouses of spare parts, the probability that they have the necessary part is still very low and is not much more than 50%. Therefore, agricultural producers prefer to opt for those brands that are already widely represented.

All farmers agree that it would be nice to expand the network of dealerships, since competition will improve the quality of service.

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